Terms & Conditions
Last updated: April 25, 2023
1. Introduction
Welcome to PebbleTimberPath ("we," "our," or "us"). These Terms & Conditions ("Terms") govern your use of our yacht charter services and website located at pebbletimberpath.site (the "Service") managed by PebbleTimberPath.
By securing a charter or using our Service, you consent to these Terms. If you do not agree with any part of the terms, then you must not use the Service.
2. Service Overview
PebbleTimberPath offers luxury yacht charter services, which include:
- Yacht rentals for a day
- Evening boat trips
- Company outings
- Exclusive gatherings
- Long-term yacht hires
All offerings are dependent on availability and weather situations. We may adjust or cease services without prior notice.
3. Booking and Reservations
3.1 Booking Process
To reserve a yacht, you are required to:
- Be of 18 years or older
- Submit true and complete details
- Make the necessary prepayment as noted in your booking agreement
- Agree to these Terms & Conditions
3.2 Confirmation
A booking is only confirmed upon the completion of the payment and our provided confirmation in writing. We reserve the discretion to decline services to any individual.
3.3 Availability
All yacht hires are subject to the availability of the vessel and favorable weather conditions. We will endeavor to meet your preferred times and dates.
4. Payment Terms
4.1 Pricing
All quotations are in $ and include relevant taxes unless stated otherwise. Pricing is subject to amendment without prior notification.
4.2 Payment Schedule
- Initial Payment: 50% of the total cost for the trip is due when booking
- Final Payment: Payable 48 hours prior to the departure of the yacht
- Additional costs (if they apply): Payable upon the journey's end
4.3 Payment Methods
We accept key credit cards, electronic bank payments, and authenticated cheques. Our payment processing occurs over secure, encrypted systems.
5. Cancellation and Refund Policy
5.1 Customer Cancellations
- If canceled more than 72 hours before departure: Full reimbursement less transaction fees
- Between 24 to 72 hours prior to departure: A refund of 50% provided
- Within 24 hours of departure: No reimbursement provided
5.2 Weather Cancellations
In the case that our captain regards weather conditions as unsafe, we will offer to:
- Reschedule your booking to another available date with no added costs
- Issue a complete refund if rearrangement is not feasible
5.3 Mechanical Issues
Should there be mechanical issues with the vessel scheduled for your trip, we will attempt to provide a fitting alternative. If no substitution is accessible, a full refund will be issued.
6. Safety and Conduct
6.1 Safety Requirements
All passengers must:
- Adhere to directions given by the crew
- Utilize assigned safety equipment as necessary
- Inform of any health conditions that could influence their security
- Stay within the areas approved for passengers on the vessel
6.2 Prohibited Items
The following items are not permissible onboard:
- Containers made of glass
- Illegal substances
- Guns or other weapons
- Pets (except for pre-authorized situations)
6.3 Conduct
Passengers are expected to behave in a polite and respectful manner. We maintain the right to end a booking early with no reimbursement if passenger behavior endangers safety or disrupts others' experiences.
7. Liability and Insurance
7.1 Our Liability
We are accountable solely up to the cost incurred for your yacht hire. We are not liable for:
- Personal injuries due to passenger negligence
- The loss of or harm to personal effects
- Indirect, consequential, or penal damages
- Delays from weather or situations beyond our influence
7.2 Insurance Coverage
We hold comprehensive marine insurance for our fleet and operations. It is recommended that passengers have their travel and personal insurance.
7.3 Assumption of Risk
By engaging in our yacht hiring services, you accept that marine activities come with intrinsic risks, and you take charge of your own security and wellness.
8. Modifications and Itinerary Changes
We retain the right to vary itineraries, paths, or timetables as affected by weather circumstances, safety priorities, or operational demands. Every attempt will be made to provide satisfactory alternative experiences.
9. Force Majeure
We are not accountable for any postponement, cancellation, or amendment caused by conditions outside of our control, such as:
- Harsh weather circumstances
- Natural calamities
- Government edicts
- Closure of ports
- Breakdowns mechanically
10. Privacy and Data Protection
Your individual information is processed in line with our Privacy Policy. By utilizing our services, you consent to the gathering and usage of your data as outlined in our Privacy Policy.
11. Intellectual Property
The material on our website, comprising text, visuals, trademarks, and images, is secured by copyright and trademark legislations. Any copying, sharing, or development of derivative works is restricted without our explicit permission.
12. Governing Law
These Terms are subject to the laws present within U.S. Virgin Islands. Any disputes are to be settled in the courts of St. Thomas, U.S. Virgin Islands.
13. Changes to Terms
We have the authority to alter these Terms at any given time. Alterations will be posted on our site with an updated revision date. Continual use of our services is deemed as an acceptance of the altered terms.
14. Contact Information
For queries about these Terms & Conditions, please reach out to us at:
PebbleTimberPath
Yacht Haven Grande, 5304 Yacht Haven Grande
St. Thomas 00802
U.S. Virgin Islands
Phone: +1 340-774-9500
Email: [email protected]