Privacy Policy

1. Introduction

PebbleTimberPath ("we," "our," or "us") is dedicated to preserving your privacy. This Privacy Policy outlines our approach to collecting, utilizing, revealing, and safeguarding your data whenever you access our website pebbletimberpath.site or engage in our yacht charter offerings.

Your usage of our offerings indicates your agreement to the data practices detailed in this document. This policy adheres to all applicable privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) among other relevant Canadian privacy laws.

2. Information We Collect

2.1 Personal Information

Personal information that you voluntarily submit to us is collected when you:

• Reserve a yacht charter
• Reach out to us via our website or telephone
• Sign up for our newsletter subscription
• Complete forms present on our website
• Engage in surveys or promotional activities

The types of personal information collected can include:

• Your name and contact details such as email, telephone, and address
• Payment details (handled securely through external service providers)
• Your yacht charter preferences and needs
• Details of an emergency contact
• Information on dietary constraints or health-related details (if supplied)

2.2 Automatically Collected Information

Automatically gathered details about your device and browsing activity includes:

• Your IP address and geolocation data
• The kind and version of your browser
• Web pages you visited on our site and the duration of your visits
• The URLs of referring websites
• Details on your device such as type, screen resolution, and others

2.3 Cookies and Tracking Technologies

We implement cookies and similar tracking mechanisms to enhance your navigational experience on our website. These tools are utilized to:

• Maintain knowledge of your preferences
• Assess the usage and performance of our website
• Deliver tailored content
• Augment our services

Your preferences for cookies can be managed through the settings of your browser or our cookie consent feature.

3. How We Use Your Information

The data we amass is utilized for purposes such as:

• Service Provision: To facilitate yacht charter services, confirm reservations, and correspond with you regarding your bookings
• Customer Service: To field your queries and provide assistance
• Transaction Processing: To carry out payment operations and handle billing processes
• Protection and Safety: To secure our operational safety and guard against deceit
• Promotion: To send you advertising materials and updates, if you've consented to such correspondence
• Website Enhancement: To evaluate user traffic patterns and refine our website's functionality
• Compliance with Law: To be in accordance with legal and regulatory stipulations

4. Information Sharing and Disclosure

Your personal data is neither sold, exchanged, nor leased to third parties. However, we may divulge your information in scenarios such as:

4.1 Service Providers

Third-party service providers who have our trust may receive your details to assist us in areas like payment procession, website hosting and maintenance, email marketing, analytics, performance monitoring, and customer support.

4.2 Legal Obligations

Your details may be disclosed if mandated by legal provisions or to respond to judicial proceedings, subpoenas, emergencies, or probes into suspected fraud or illegal activities.

4.3 Business Reorganizations

In cases of corporate events such as mergers, acquisitions, or the sale of company assets, your data might be a part of the assets transferred.

5. Data Security

Measures that we apply are designed to protect your personal details from unauthorized access, modification, release, or destruction. Such security practices include encryption, secure servers, access control protocols, periodic evaluations, and training programs for employees. However, it is important to note that no method of online transmission or electronic storage is infallible. Absolute security of your data cannot be wholly guaranteed.

6. Data Retention

We hold onto your personal details solely for the period deemed necessary to fulfill the purposes for which it was gathered or as demanded by law. Common retention periods are:

• Charter reservations: 7 years for tax and legal purposes
• Promotional communications: until you opt out or the data is deleted
• Analysis of the website: 26 months
• Client support: 3 years following the last interaction

7. Your Rights and Options

Your rights encompass the ability to access, amend, erase (in accordance with the law), transfer data, withdraw consent from marketing, and manage cookies. To enforce these rights, please reach out to us using the contact details provided below.

8. Third-Party Services

8.1 Google Analytics

Google Analytics is employed to scrutinize our website's traffic. Opting out is possible via the Google Analytics Opt-out Browser Add-on.

8.2 Social Media Interfaces

Our website might feature links to social media platforms, each with its privacy policy.

8.3 Payment Service Facilitators

Transaction processing is conducted by third parties compliant with the PCI DSS standard.

9. International Information Transfers

Your personal information may be transferred across borders and processed in countries different from U.S. Virgin Islands. We ensure that appropriate protections, in line with applicable privacy regulations, are upheld.

10. Upholding Privacy for Minors

Our services do not target individuals below the age of 13, nor do we knowingly collect data from them. If you suspect that a minor has provided their information, please contact us immediately.

11. Modifications to this Privacy Policy

Adjustments to this Privacy Policy may occur to reflect changes in our practices or legal obligations. We will communicate updates by publishing the revised policy on our website, notifying registered users via email, or by displaying alerts on our platform. Continued service utilization post-notification signifies your acceptance of the new terms.

12. Inquiries and Feedback

For queries regarding this Privacy Policy or our data handling practices, you are invited to reach out to us:

13. Adherence to Google Ads User Consent Policy

We abide by Google Ads user consent guidelines. Adjustments to preferences for cookies or tracking can be made at any time through our cookie settings panel.